Reference

Understand Your Rights and Our Policy Commitments

These legal terms set out how royal8 operates your account, handles your data, and processes transactions via JazzCash, Easypaisa and Raast — where access is permitted under local law and in eligible regions.

Account Terms ApplyData Handled With CarePakistan-Eligible Regions OnlyJazzCash, Easypaisa, Raast CoveredContact Rights Explained
royal8 Understand Your Rights and Our Policy Commitments
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

Our policy commitments are not boilerplate. Each of the four areas below reflects an actual practice that affects your account, your payment records and your right to request changes. We keep these consistent so you can rely on them.

Data Handling

Your personal details and wallet transaction records — whether via JazzCash, Easypaisa or Raast — are stored in encrypted form. We do not sell or rent this data to third parties.

Cookie Use

We use session cookies to keep you logged in, preference cookies to remember your lobby settings, and analytics cookies to understand page performance. You can disable non-essential cookies from your browser at any time.

Account Security

Login uses an OTP sent to your registered mobile number. If you do not recognise a login attempt, use the lock-account option in the security tab immediately and contact support.

Retention and Removal

We retain your account data while your account is active and for a period after closure as required by our internal policy. To request removal, submit a written request via email support.

LEGAL CONTACT PATHS

Reach Us for Policy or Account Queries

If a clause in our terms raises a question, or if you want to exercise a data right, our support team handles legal and policy queries directly. You do not need a separate legal request form — contact us through any of the channels below and we will route your query to the right person.

Live Chat Open the chat widget inside your account dashboard. Legal queries are flagged separately from general support and handled by a dedicated team member.
Email Support Send policy or data-correction requests to our support email. Include your account username and the specific clause or data point in question for a faster response.
In-App Help From the mobile account menu, tap Help and select Legal and Policy. Your query is tagged with your account ID so no repeated verification is needed.

Common Questions About Our Terms and Your Rights

These are the questions we hear most often about how our legal terms work in practice — covering data access, payment records, cookies and how to get a policy query resolved quickly.

Access to royal8 depends on local law and eligible regions. If you are in a permitted region, these terms apply in full from the moment you open an account.

Send a data-access request to our support email with your account username. We will respond with the data we hold and the categories it falls into.

Yes. All wallet transactions — JazzCash, Easypaisa and Raast — are logged to your account and held under our data-retention rules. You can view your own transaction history from the account wallet tab.

You can request removal via email support. We will action it in line with our retention policy, which requires us to hold certain records for a set period after account closure.

We note the revision date at the top of the terms page. Continuing to use your account after a change is posted means you accept the revised terms. We recommend checking back periodically.

Non-essential cookies can be disabled from your browser settings. Session cookies are required for the account login flow to work and cannot be switched off while you are logged in.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.